GDPR Compliance

Learn about how fivebucks.ai complies with the General Data Protection Regulation (GDPR) and protects your data rights.

Our Commitment to GDPR Compliance

At fivebucks.ai, we are committed to ensuring the privacy and protection of your personal data in compliance with the General Data Protection Regulation (GDPR). We have implemented comprehensive measures to safeguard your information and respect your data rights.

The GDPR is a regulation in EU law on data protection and privacy that applies to all individuals within the European Union and the European Economic Area. It also addresses the transfer of personal data outside these areas. The GDPR aims to give individuals control over their personal data and to simplify the regulatory environment for international business.

This page outlines how we comply with GDPR requirements and how you can exercise your rights under the GDPR. For more detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

How We Comply with GDPR

Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. The lawful bases we rely on include:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Protection Measures

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Encryption of personal data
Regular testing and evaluation of security measures
Strict access controls and authentication mechanisms
Data minimization practices
Staff training on data protection

Data Processing Agreements

We have data processing agreements in place with all third-party processors who handle personal data on our behalf. These agreements ensure that they:

Process the data only on our documented instructions
Ensure that persons authorized to process the data have committed to confidentiality
Implement appropriate security measures
Assist us in fulfilling our obligations to data subjects
Delete or return all personal data after the end of the provision of services

Data Breach Procedures

We have procedures in place to detect, report, and investigate personal data breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will:

Notify the relevant supervisory authority within 72 hours
Notify affected individuals without undue delay
Document the facts relating to the breach, its effects, and the remedial action taken

Your Rights Under GDPR

Right to Access

You have the right to request copies of your personal data that we process.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to request that we transfer your personal data to another organization or directly to you.

Right to Object

You have the right to object to our processing of your personal data in certain circumstances.

How to Exercise Your Rights

You can exercise your GDPR rights by contacting our Data Protection Officer at privacy@fivebucks.ai or by using the data subject request form in your account settings. We will respond to your request within one month.

To help us process your request, please provide the following information:

Your name and contact details
The specific right you wish to exercise
Any information that will help us locate your data
Proof of your identity (we may need to verify your identity to protect your information)

Contact Our DPO Privacy Policy

International Data Transfers

As a global company, we may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your data, such as:

Standard Contractual Clauses approved by the European Commission
Binding Corporate Rules for transfers within our corporate group
Transfers to countries with an adequacy decision from the European Commission

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this GDPR compliance statement and our privacy practices. If you have any questions about this statement or how we handle your personal data, please contact our DPO at:

Data Protection Officer

fivebucks.ai

Email: privacy@fivebucks.ai

Address: 20 Cecil Street, #05-03, Singapore 049705

Complaints to Supervisory Authority

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.

However, we would appreciate the chance to deal with your concerns before you approach a supervisory authority, so please contact us in the first instance.

B2B Lead Data and GDPR

When customers use lead search and enrichment features, we may process professional contact information (Lead Data) obtained through licensed third-party providers. Depending on the context, we rely on Contract (to deliver the requested Services) and/or Legitimate Interests (to support B2B prospecting workflows) as lawful bases, subject to applicable safeguards and your rights.

Exercising Your Rights for Lead Data

To submit a request (access, deletion, objection, restriction) in relation to Lead Data, contact privacy@fivebucks.ai. If the request relates to Lead Data provided by a third-party source, we may need to coordinate with that provider to complete the request.

Retention

We retain personal data only as long as necessary for the purposes described. Lead Data stored in your workspace is retained until you delete it or your account is closed, subject to legal and operational requirements (e.g., security logs, dispute resolution).

Have Questions About GDPR?

If you have any questions about our GDPR compliance or how we handle your personal data, please don't hesitate to contact us.